Delivery & operations
What is safe-listing?
Also called Allow-listing.
Configuring a client’s mail filters so simulated phishing emails reach the inbox instead of being blocked.
In more detail
It is the main technical setup step when onboarding, and the most common reason a first simulation shows suspiciously perfect results. Modern platforms reduce it to a short, documented configuration.
Why it matters
A blocked simulation produces a flattering report that measures your mail filter, not your people.
Related terms
Vocabulary is the easy part. Behavior is the job.
Thirty minutes, a live account, and a straight answer about where your people actually stand.