Program models
What is done-for-you sat?
A service model where the vendor designs, runs and reports on the entire security awareness program, end to end.
In more detail
The MSP or customer receives outcomes and reporting without operating the platform. It is distinguished from self-service by who does the work, not by what features exist.
Why it matters
For an MSP, this is the difference between a product that generates margin and one that generates support tickets.
Related terms
A functional synonym for done-for-you: the vendor operates the program and the customer receives the outcomes.
A hybrid model where the MSP makes design decisions and the vendor handles execution.
A platform-only model where the customer or MSP operates the program themselves.
Vocabulary is the easy part. Behavior is the job.
Thirty minutes, a live account, and a straight answer about where your people actually stand.