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Program models

What is managed security awareness?

A functional synonym for done-for-you: the vendor operates the program and the customer receives the outcomes.

In more detail

The term emphasises operation rather than tooling. In practice, ask a vendor which specific tasks they perform each month — the answer separates genuine managed service from a platform with a good onboarding call.

Why it matters

"Managed" is used loosely across the category, so it is worth pinning down before signing.

Related terms

Done-for-you SAT

A service model where the vendor designs, runs and reports on the entire security awareness program, end to end.

Co-managed SAT

A hybrid model where the MSP makes design decisions and the vendor handles execution.

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