Metrics
What is completion rate?
The percentage of assigned training that people actually finish.
In more detail
The quiet failure mode of most programs. Content nobody finishes changes nobody’s behavior, and long modules assigned quarterly reliably produce low completion regardless of how good the content is.
Why it matters
Compliance frameworks and insurers ask for completion evidence, so a low rate is both a behavioral and a documentation problem.
Related terms
Training delivered in short segments — typically a few minutes — on a continuous cadence rather than as an annual block.
Security awareness training is any structured program that teaches people to recognize and respond to cybersecurity threats — phishing, social engineering, malware and password hygiene.
Vocabulary is the easy part. Behavior is the job.
Thirty minutes, a live account, and a straight answer about where your people actually stand.